We want you to be happy with your purchase. If Polyglot Studio isn't working out for you, we offer refunds under the following terms.
If you are not satisfied with your purchase, you may request a full refund within 14 days of your original purchase date, no questions asked.
Email us at youweiqi826215@gmail.com with your order number (found in your purchase confirmation email). Refunds are processed through our payment provider, Paddle.com, and typically appear on your statement within 5-10 business days.
Refund requests made after the 14-day window will be reviewed on a case-by-case basis. We reserve the right to decline refund requests that fall outside this window, particularly where there is evidence of extended or heavy product usage.
Polyglot Studio's order process is conducted by our online reseller, Paddle.com. Paddle.com is the Merchant of Record for all our orders and provides all customer service inquiries related to billing and refunds.
Questions about this policy? Reach us at youweiqi826215@gmail.com.