When you purchase a license, our payment processor Paddle.com collects your name, email, and payment details to process your order. We do not directly receive or store your payment card information.
Polyglot Studio processes your videos entirely on your own device. We do not upload, receive, or store your video files, transcripts, or translations on any server we control.
If you configure a translation provider (such as DeepL) within the app, your subtitle text is sent directly from your device to that provider using your own API key, subject to that provider's own privacy policy. We do not see or store this data.
We may use your email address to send license information, product updates, and support responses. You can opt out of non-essential communications at any time.
We retain purchase records as required for accounting and tax compliance. Paddle.com retains payment data per their own privacy policy.
You may request access to or deletion of any personal data we hold about you by contacting us at youweiqi826215@gmail.com.
We may update this policy periodically. Material changes will be reflected by the "last updated" date above.
Questions about this policy? Reach us at youweiqi826215@gmail.com.